Negotiations



 Extract
Agreement reached


Next Step
Extract 1: A new product of ceramic.

  We agree with create new products for modernization because improving will help our products is interesting. Add a new choice for consumers. The company's credibility.is trusted. To become a market leader in the ceramic Thailand. Customers will see the company's commitment to focus on creating their best work to the customer. I've also highlighted the uniqueness of the ceramic in Thailand .And focus customer satisfaction.
Creation new products are always or improved products in the modern era have changed. And do not repeat too much product.

Extract 2: The use of the product.

      From surveys the demand of customer, we will development product by Add to modern style more than old. Add to new colour. And send this project to Art&Design Department for design new product. To be able to adapt to the modern era very well.
      We are of the view that research should be used as a raw material in the production of ceramic components. To search for the best ingredients. To increase the quality. Undertakings extend the lifetime of the product. And sends it to the research.

Manufacturing goods by can uses of the generally available. And to meet the customer needs. By an order in advance.
Marketing plans for next year.
the appearance of the product - in line with the requirements of the market
-the function of the product - products must address the needs of customers as identified through market research.
     For increase the sales of a given product. We think promotion is one of the market mix elements, and a term used frequently in marketing. The specification of promotional mix or promotional plan. These elements are personal selling, advertising, sales promotion, direct marketing, and publicity. A promotional mix specifies how much attention to pay to each of the five subcategories, and how much money to budget for each.
A promotional plan can have a objectives including
- sales increases
-new product acceptance
-creation of brand equity
-positioning
-competitive retaliations
-creation of a corporate image.
Fundamentally, however there are three basic objectives of promotion.
 Areas of media Promoters use
- internet advertisement
-special events

-endorsement
-newspapers
-discounts, free items, or a contest

Extract 4: Allocate costs. - The cost of transportation.

For general delivery.
- Road transport costs rise. Would increase the cost to 1000 Baht In the distance more than 1000 km. If 1000 did not exceed the normal price. From March.
- Do tech PR document to the client prior to the request for increased transportation costs. Completed by January. by e-mail and letter.
- And sent free on January and February for all customers order 100 pieces or more.(Promotion)
Specify ego is the shipping cost for each year. Offers a discount to our customers. And a promotion to customer service.
Extract 5:  Another case.

Agreement reached: It's satisfactory about control of quality and develop organize to AEC in near future.
Next step,Make the plan develop AEC by train executive and give knowledge for prepare to AEC.
Produced by the universality of the product itself. Can uses of the generally available.



Conversation : In  Conference  Room



Chairman: Good morning Ladies and Gentleman. Welcome to Quarterly Meeting about product My name is Ratree Yuthanapong. Today we would like to discuss about product.

Secretary Sapaper Company: This is agenda of product which have three issues. It will take about two hours to cover these issues.

Chairman: First, we would like to discuss about improve the Thai-Ceramic product issues in 30 minutes. OK.  Let’s go to start this issues. What do you have suggestion?

General Manager: From research. I think by the durability of the ceramic it's less.

Chairman: What do you think Mr.Aniwat Production Control Manager?

Production Control Manager: Sure ! if you want certainly , I can make it but are you sure ? because if I made it for you in this case the cost of product should be increase.

Department Budgets : Yes, certainly, cost of product is increase, When compare with profits that our company is received. It is be worthwhile accept.

Chairman: OK, if it is worthwhile, we accept this condition. Who is interrupt?........ If nobody interrupt, we will look to next point, about improve feature and new style of Thai-Ceramic. What do you have suggestion for this case?

Engineer Production: I would like suggest about new style, I agree improving style because nowaday younger group like to used ours product If we would like to demand of customer in future is project interesting and match for younger group more.
Product Control Manager: I agree that  with Mr.Preecha that should be improving style for targeting customer younger group base.

Chairman: OK, Let me summary about improving product by add a new several of style and add a new color which this project send to Responsible of Art & Design department.

Chairman: Next issue about development our company. What do you have suggestion?

Secretary Thai-Ceramic Company: From last meeting, we were survey information about of customers as follows.

General Manager: Oh! excellent  information  but  not  enough, I  think  ought  to  make  team for  research  marketing  and   bring  information  to  develop  product  analyze  share market.

Chairman: That’s  sound  good. So  Miss Oraphan set  up  this  department  for  research  information  of  customers and finally  what  do  you  have  suggestion?

Production Control Manager: I  recommend  the  control  of quality  and  develop organize to Asian.

General Manager: What do you mean?

Production Control Manager: I mean preparing the plan develop Asean by training executive and give knowledge employees for prepare to Asean.Example language ,quality for product etc.

Chairman: OK. I agree with you. We just have time for a few questions. Are there any questions?  If don’t have question, today I will finish the quarterly meeting of this month. Thank you for coming here. And next meeting I hope to see ours marketing report finish more than 50% which this project send to Marketing Manager

Marketing Manager : OK, Exactly marketing report will send you a next meeting.
 



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